10 Online Fundraising Best Practices for Nonprofits
In 2013 online giving grew 13.5% according to the Blackbaud Index of
Online Giving and 14% according to the Network for Good’s Online Giving
Index with small and medium-sized nonprofits are experiencing the
largest growth. In addition, charitable giving is at an all-time high in
the United States and nonprofits would be wise to invest in upgrades to
their online donation service to ensure that they are meeting the needs
of today’s online donors. “Donate now” buttons were launched in the
late 1990′s and since then the nonprofit sector has learned through
trial and error the basics of successful online fundraising:
1. Embed the donation process inside your website and ensure that it is mobile compatible.
Six times more money is raised through custom-branded donate pages than
through third-party donate pages. To successfully fundraise online,
nonprofits must invest in a premium, mobile-compatible online
fundraising service, such as
Network for Good,
StayClassy,
Givlet, or
DonationPay, since
responsive design doubles giving on mobile devices.
2. Prominently feature a “Donate” button on every page of your website.
Add a “Donate” button to every page of your website and blog which is
mostly easily done by integrating it into your site’s navigation. The
color of the button should be bold to ensure that donors can immediately
see and tap or click the button.
3. Add calls-to-action to your “Thank You” landing page.
The vast majority of “Thank You” landing pages are text-only and
lacking in interesting content. Add visual calls-to-actions to better
motivate your donors to take further action on behalf of your nonprofit.
4. Create donation impact graphics for social media.
Your followers on social networks are much more likely to take notice
of your fundraising asks if you create a series of donation impact
graphics. The ideal size for Facebook/Pinterest/Google graphics is 500 x
500 pixels. The size necessary for Twitter is 500 x 250 pixels.
5. Have a “More Ways to Give” page.
“Donate” buttons should always link directly to a page where donors
enter their credit card information, but in addition your nonprofit
should have a “More Ways to Give” or “How to Help” page the lists all
the ways supporters can donate to your nonprofit. Again, prioritize
images of text.
6. Launch a sustainer program.
Use an online fundraising service that easily allows supporters to make
monthly donations automatically. Monthly donors give an average monthly
gift of $52 ($624 annually) and give 42% more over one-year than
one-time donors.
7. Enable tribute giving.
Use an online fundraising service that easily allows donors to make
tribute or honor gifts, such birthday, holiday, and wedding gifts.
8. Prioritize year-end fundraising.
Thirty percent of all online donations are made in December and 10% of
all annual giving happens in the last three days of the year. Online
fundraising campaigns should be focused on the online giving habits of
their donors.
9. Advertise your fundraising campaigns on your blog.
In a addition to a “Donate” button on every page of your blog, create
ads for other fundraising programs, such as products your nonprofit
sells, apps you have available for download, crowdfunding campaigns,
monthly giving campaigns, etc.
10. Publish an e-newsletter.
When polled, 25-30% of nonprofits do not use email to promote their
programs and fundraising campaigns which is a mistake since email is the
primary source of online donations. In fact, for every 1,000
fundraising messages delivered, nonprofits raised $17.
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